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NHS translation services

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Remove language barriers for patients

The National Health Service (NHS) provides world-leading healthcare, and a fundamental part of its role is to educate, engage and communicate with the people of the UK, regardless of the language they speak. It is essential to patient care, health and wellbeing that the wealth of information the NHS generates can be understood.

For more information on how translation can help break down barriers for NHS patients, read our blog.

How is translation used in the NHS?

With the rise in a multilingual population it is crucial that the huge amount of patient information produced by the NHS is available for non-English speakers to make sure they can access all healthcare services. This covers advice on health conditions, symptoms, healthy living, medicines and vaccination programmes, including:

  • Patient communication, such as emails, letters and referral notes
  • Forms and documentation
  • Leaflets and information packs
  • Patient surveys and responses
  • Posters and signage
  • Website copy

    How can translation help to improve patient communication?

    Accurate patient information available in the patient’s mother-tongue can ensure there is no confusion in communication or a reliance on relatives who may not fully understand the intricacies and consequences of their treatment. It can also increase trust in healthcare services and improve access to accurate information.

      How does TLF ensure high-quality patient information?

      We’re incredibly proud to help you ensure accessibility for every patient with our expert mother-tongue linguists and Project Managers who deliver a wide range of language translation services to Clinical Commissioning Groups and NHS Trusts. They use their experience in the healthcare sector to ensure patient communications are translated accurately, enabling you to engage with and educate patients. In addition, over the past year, we have been proud to prioritise our NHS projects, ensuring accurate translations are available for the people who need it most.

        Our industry recognition, accreditations and association memberships

        We are proud of our long-standing association with the Market Research Society and membership of language industry bodies, ATC (Association of Translation Companies) and ITI (Institute of Translation and Interpreting), abiding by their strict codes of conduct and demonstrating our commitment to best practice for the benefit of our clients.

        ITI 15 years membership
        MRS EM
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        What do our clients say about us?

        “Have had consistently brilliant service from TLF over the past couple of years – really impressed, and happily recommend you to other NHS colleagues for great translation services at great value.

        Georgie Agass
        Head of Communications and Engagement
        North Middlesex University Hospital NHS Trust

        Specialist linguists (1)

        Specialist linguists

        All our linguists have a minimum of 5 years’ relevant specialist experience in healthcare translation. Collectively they:

        • Are familiar with industry terms and the NHS
        • Can deliver translated, patient-ready materials
        • Deliver quality translations within short deadlines
        • Support you in engaging and educating your intended audience

        Market-leading project management

        Your dedicated and experienced Project Manager will partner with you to:

        • Quickly understand your translation requirements
        • Select the right mother-tongue linguist based on their subject matter specialty
        • Harness their healthcare translation services expertise for a fast turnaround
        • Deliver a flawless translation and a seamless end-to-end service

        Meet our expert project management team.

        Project Manager, Caroline

        Talk to the TLF team

        If you’re looking for support with NHS translation or any other language-related service, click on the link below to contact our expert team.

         Did you know we provide other language-related services for healthcare?

        Medical translation

        Medical market research

        Mental health translation

        Marketing & advertising


        Survey translation