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Localisation services

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Adapt your message for every audience

While translation may be critical to expanding your global reach, entering new markets or launching new products, how can you connect with those audiences who speak different version of the same language? That’s where localisation comes in, adapting your message so that it resonates with audiences acros different regions, cultures and dialects to help build your business.

What is localisation?

Localisation goes beyond translation; it’s the process of adapting your content for your target market by tailoring language, tone, formatting and cultural references to fit with local customs, linguistics and regulatory requirements.

Crucially, when handled by professional mother-tongue linguists, localised content will sound natural and authentic to your audience and build trust and credibility, whether you’re speaking to consumers (B2C) or business professionals (B2B).

What are the benefits of localisation?

One of the biggest benefits of localisation is that it lets you engage directly and authentically with audiences across different countries and regions. Take the Spanish market as an example. If you’re also expanding into Latin America, localising your Spanish content ensures it connects with each region, taking into account not only language differences but also local cultural nuances.

Localisation is key across a wide range of sectors, including:

  • Market research: fielding localised surveys builds trust and credibility with respondents, strengthens your brand’s reputation and provides reliable insights that inform your strategy, marketing and product decisions.
  • Marketing: from websites to social media and advertising, customers engage more readily with content in their native language. By adapting your message to reflect cultural differences you can build brand trust, improve customer satisfaction and drive sales.
  • Healthcare: localising patient information and communications improves access to medical services, extends the reach of pharmaceutical research and supports the training of medical professionals worldwide.
  • Consultancy: localised reports, proposals and communication improve engagement with international clients and ensures your content remains relevant for every audience.
  • Cyber security: localising company policies, training materials and incident reports for employees across regions leads to a better understanding of risks and can help to reduce human error.
  • HR and employee development: attract top international talent, boost employee satisfaction, engagement and retention with localised content that speaks their language.
  • Travel and tourism: localising regional guides, health and safety information and satisfaction surveys creates a smoother, more positive visitor experience, encouraging international travellers to venture further afield.

Get your localisation right with a leading translation agency

Choosing the right translation agency can make all the difference for your localisation project. 

At The Language Factory, our expert mother-tongue linguists hold a Diploma, BA or MA in translation, are professional members of a recognised translation body and have extensive experience in localisation. We’re committed to delivering the highest level of service through robust and proven quality assurance procedures and an ISO 17100-compliant translation and revision service.

Our industry recognition, accreditations and association memberships

We are proud of our long-standing membership of language industry bodies, ATC (Association of Translation Companies) and ITI (Institute of Translation and Interpreting) and association with the Market Research Society, abiding by their strict codes of conduct and demonstrating our commitment to best practice for the benefit of our clients.

What do our clients say about us?

“Love working with Elena, always prompt and keeps to timings when possible. LF rates are always very reasonable too.

Michael Tighe
Lumen Research

“This is not the first time we worked with Marcela; she always does everything possible to advise us on the best options. This was an urgent translation, and I was very grateful for Marcela’s guidance on the project and how to go about it for fast and quality results.

Ewa Pietreniuk
Marketing & Communication Director
Flambard Williams

Janka is a brilliant communicator and surpassed my expectations. Thank you Janka!

Megan Saunders
Editor
Independent Age

It was a pleasure to collaboratre with Janka. Her proactivity and ensuring that all is done correctly was of a big help on the project!

Emilija Gligurovska
GDCC

The Language Factory have become our go to agency for translations, They take on feedback and deliver when they say they will, with great accuracy. A pleasure to work with!”

Phil Spokes
Director
Spokes Education

“TLF are superb to work with, their work is always of very high quality – keep up the good work!

Stefan Cox
Programme Manager
M3

“TLF I have always been delighted with the work the Language Factory have done for us. Timely, efficient and accurate in all occasions.

Alistair Denton
Chief Operating Officer
BenefitHub

“Elena was super helpful during the entire process. She was proactive in approaching us with queries and gave us a clear deadline. She is always on top of things and a delight to work with. Thanks Elena.

Yashvi Patle
Senior Research Executive
CM Research

“As usual great support and understanding of our needs.”

Elena Tronina
Senior Project Manager
Ipsos

“Always great to work with Marcela. The client had some additional French translations they wanted to check and Marcela got back to us quickly.

Stephen Lee
MPI

“Janka is wonderful, very thoughtful and easy to work with. Thank you Janka for the support!”

Stephanie Welles
IntelliSurvey

Marcela’s attention to detail and commitment to meeting deadlines have surpassed our expectations. Her proficiency in translation has significantly contributed to the smooth execution of our projects. I am truly thankful for her outstanding contributions and look forward to continuing our collaboration with the Language Factory.

Anushree
CGA by NIQ

Many thanks to Marcela and her very good communication on realistic timing.”

Bjorn Caroli
InMoment

Marcela, did a great job providing the translations and answering questions the client had on some translation.”

Jill Beckman
Dynata

“I’m very pleased with the service and the quality received. thank you so much to all the team!”

Melisa Fernandez Ares
Project Manager
Sago

I have worked with Janka a few times for this project, and she’s always been incredibly transparent, and taken time to ensure we are happy throughout the process of translation. Janka was checks in with me if a translator is unsure of certain things, which is much appreciated! It makes my job easier when coming to reviewing the final translations.

Tom Frances
Account Manager
Cognitant

“This came over ahead of schedule wihich is always appreciated. It is also very easy to communicate with the team and book in a translation.”

Aleena Khan
Senior Research Executive
On Device Research

“Have used TLF frequently for several translation projects – always a pleasure to deal with and they deliver a quick, accurate services!”

Oliver Harris
Brighton College

Specialist linguists

Over the past three decades we have curated a community of best-in-class translators. Collectively they are:

  • Able to select the right wording to engage and communicate with your target audience
  • Familiar with local references, examples, idioms and colloquialisms
  • Experienced in highlighting any potential cultural issues and use the most appropriate and up-to-date language whatever the market
Localisation (1)
Elena

Market-leading Project Managers

Your dedicated and experienced Project Manager will partner with you to:

  • Select the right mother-tongue linguist for your project based on their subject matter speciality
  • Look for the best and most cost-effective solution for your localisation needs
  • Ensure language, grammar and punctuation are flawless
  • Deliver a smooth and straightforward end-to-end service for every localisation project

Meet our expert project management team.

Talk to the TLF team

If you need support with localisation or any other language translation service, click the link below to contact our expert team.

Did you know we provide other language-related services?

Audio translation

Business translation

English editing

Proofreading

Transcription

ISO 17100-compliant service