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Bridging language gaps to expand access to medical services

Medical translation services are crucial to educating, engaging and communicating with patients, whatever the language, and to facilitating professionals working in global pharmaceutical research. Medical translation also supports those who are educating the next generation of healthcare professionals by improving access to written materials for students in their native language.

Official data shows that over 1 million people in England and Wales have limited English language skills*. Combined with NHS reports showing that poor English language skills can affect access to healthcare and have possible long-term impacts on health, it’s clear why expert medical translation services are crucial.

From pharmaceutical research to patient information leaflets and everything in between, medical translation services play a key role in bridging the gap between the medical community and target audiences who might not speak their language. Whether you’re researching a new treatment for a high-profile condition or training the next generation of medical professionals, you need a medical translation service you can trust.

*ONS

What type of materials might need medical translation?

  • Patient information: leaflets, consent forms, medical histories, appointment reminders and treatment instructions

  • Pharmaceutical research: clinical trial protocols, research papers, information brochures, multilingual correspondence and research reports

  • Education & training: medical textbooks, training materials and research publications

What are the benefits of medical translation?

  • Patient safety: ensuring patients understand complex medical information to reduce miscommunication and support informed consent

  • Accessibility and inclusion: giving native and non-native speakers equal access to medical information, including public health campaigns

  • Education: opening up access to medical textbooks, eLearning materials, presentations and research publications for a global student body

  • Pharmaceutical advances: conducting your research among an international audience whilst adhering to local regulations for clinical trials

Partner with a leading medical translation agency

The TLF team delivers a wide range of medical translation services through our expert mother-tongue linguists and Project Managers. All our translators hold a Diploma, BA or MA in translation and are professional members of a recognised translation body. This has earned us a 97% client satisfaction rating for translation quality.

    Our industry recognition, accreditations and association memberships

    We are proud of our long-standing association with the Market Research Society and membership of language industry bodies, ATC (Association of Translation Companies) and ITI (Institute of Translation and Interpreting), abiding by their strict codes of conduct and demonstrating our commitment to best practice for the benefit of our clients.

    What do our clients say about us?

    “Love working with Elena, always prompt and keeps to timings when possible. LF rates are always very reasonable too.

    Michael Tighe
    Lumen Research

    It was a pleasure to collaboratre with Janka. Her proactivity and ensuring that all is done correctly was of a big help on the project!

    Emilija Gligurovska
    GDCC

    Everyone involved in this project was really helpful.”

    Graeme Berry
    Communications & Marketing
    NHS Greater Manchester

    “TLF are superb to work with, their work is always of very high quality – keep up the good work!

    Stefan Cox
    Programme Manager
    M3

    “TLF I have always been delighted with the work the Language Factory have done for us. Timely, efficient and accurate in all occasions.

    Alistair Denton
    Chief Operating Officer
    BenefitHub

    “Elena was super helpful during the entire process. She was proactive in approaching us with queries and gave us a clear deadline. She is always on top of things and a delight to work with. Thanks Elena.

    Yashvi Patle
    Senior Research Executive
    CM Research

    “As usual great support and understanding of our needs.”

    Elena Tronina
    Senior Project Manager
    Ipsos

    “Always great to work with Marcela. The client had some additional French translations they wanted to check and Marcela got back to us quickly.

    Stephen Lee
    MPI

    “Janka is wonderful, very thoughtful and easy to work with. Thank you Janka for the support!”

    Stephanie Welles
    IntelliSurvey

    Marcela’s attention to detail and commitment to meeting deadlines have surpassed our expectations. Her proficiency in translation has significantly contributed to the smooth execution of our projects. I am truly thankful for her outstanding contributions and look forward to continuing our collaboration with the Language Factory.

    Anushree
    CGA by NIQ

    Many thanks to Marcela and her very good communication on realistic timing.”

    Bjorn Caroli
    InMoment

    Marcela, did a great job providing the translations and answering questions the client had on some translation.”

    Jill Beckman
    Dynata

    “I’m very pleased with the service and the quality received. thank you so much to all the team!”

    Melisa Fernandez Ares
    Project Manager
    Sago

    I have worked with Janka a few times for this project, and she’s always been incredibly transparent, and taken time to ensure we are happy throughout the process of translation. Janka was checks in with me if a translator is unsure of certain things, which is much appreciated! It makes my job easier when coming to reviewing the final translations.

    Tom Frances
    Account Manager
    Cognitant

    “This came over ahead of schedule wihich is always appreciated. It is also very easy to communicate with the team and book in a translation.”

    Aleena Khan
    Senior Research Executive
    On Device Research

    “We have used The Language Factory a number of times over past few years, for translating into languages widely used in our community – we have always found them to be very good value, and very fast turnaround. Have recommended to a number of other NHS organisations.

    Georgie Agass
    Assistant Director of Communications, Marketing and Engagement
    North Middlesex University Hospital NHS Trust

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    Specialist linguists

    Over the past three decades, we have curated a community of best-in-class translators who can:

    • Carefully select the right wording to engage and communicate with your target audience
    • Deliver ready-to-use medical translations within required deadlines
    • Highlight any potential cultural issues and use the most appropriate and up-to-date language whatever the market

    Market-leading project management

    Your dedicated and experienced Project Manager will partner with you to:

    • Understand your translation requirements and deadlines
    • Select the right mother-tongue linguists based on their subject matter speciality
    • Harness their medical translation services expertise for a fast turnaround
    • Ensure quality assurance at every stage of the process, from initial translation to final review
    • Deliver a flawless translation and a seamless end-to-end service

    Meet our expert project management team

    Donaji

    Talk to the TLF team

    If you need help with a medical translation or any other translation service, click the link below to contact our expert team.

    Did you know we provide other language-related services?

    Medical market research

    Mental health translation

    NHS translation

    Localisation

    Proofreading

    Survey translation