Accurate transcription involves recording in written form exactly what the respondents have said in the same language that is being spoken.

At The Language Factory we’ve over 25 years’ experience in transcription – and offer the service in over 140 languages. We provide organisations with audio data converted to a format which is easy to review, amend, report upon and circulate. After we have transcribed your language recording, we can also translate it into any other languages you require.

Whether you require transcription of a series of 60-minute interviews, a multi-hour focus group or a trade seminar, we are on hand to transcribe your recordings with an unrivaled combination of accuracy and speed. 

We transcribe for:

Marketing and market research

Focus groups, consumer video diaries, customer interviews, vox-pops, VOD, advertising

HR and employee development

Company conferences, webinars, internal training material, employee interviews, e-learning text

Education and training

Lectures, technical training videos, industry seminars, conferences and events


TV, video, pod-casts and radio programmes 

Need Transcription?

You can call +44 (0)1727 862722 or you can email. Click the button below to submit a contact form.  

Why choose The Language Factory for your transcription solutions 


Our professional linguists produce the ideal product for your requirement.

Our transcription team are hand-picked for their experience of transcribing within your industry. Their expertise and knowledge of terminology, idioms and industry jargon ensure each and every audio file we transcribe is clear, unambiguous and carries the meaning of the original speech. 

For example, market research transcription often requires some cleaning up of the interview. This includes removing extra words, completing or deleting unfinished sentences, dealing with interjections and all the ‘ers’ and ‘uhms’. All the way, emphasis is given to readability – so vocabulary and grammar can be altered to give the smoothest possible rendering of the source.

However, for transcripts of legal interviews the exact audio file, word-for-word, is likely to need to be transcribed.


Source material formats

Whether you need a transcriber experienced in market research or who understands technical jargon, we can efficiently transcribe audio recordings across multiple 140 languages and in all common formats, including .wav, .mp3, .m4a, .wma and .mov.

And if you need both transcription and translation, our audio translation service can offer that too.


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Why choose The Language Factory?

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Market research