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Language expertise for global business

The Language Factory delivers expert translation and language services for global businesses. Trusted by industry leaders, we pride ourselves on delivering grammatically-accurate, technically-precise and culturally-authentic translations. Our global network of handpicked professional translators and specialist Project Managers ensures flawless translations and a seamless end-to-end service.

Business translation

Expert business translation is more than simply translating the words; it involves a high level of accuracy and an understanding of cultural sensitivities and local norms. The right translation builds trust, engages international employees, strengthens your brand and shapes how your business is perceived worldwide.

It can transform your content into a meaningful connection so that your brand speaks with authority and authenticity in every market you enter.

Business translation services
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Proofreading

Proofreading (revision) provides additional reassurances on the quality of your materials and can be a key part of the translation process. A professional linguist will check the translation against the source materials to make sure it is accurate and relevant to your target audience. They’ll correct any issues and provide explanations of the changes so you can have faith in the end result.

At TLF, we use the same calibre of linguist for proofreading as we do for translation, meaning an expert mother-tongue translator will have reviewed every element of your project, enabling you to launch it with confidence.

English editing

Over 360 million people speak English as a first language and it’s the official language in 67 countries and 27 non-sovereign entities.

If you want a second pair of eyes on your English, or it was written by a non-native speaker, English editing ensures that your text is authentic for an English-speaking audience and is error free.

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Localisation

When the same language is used across markets, localising one version for each market is important. Localisation will help you to connect with different regions and countries, taking into account not only language but also local cultural differences.

It is key across a range of sectors, including market research, marketing, healthcare, HR, and travel and tourism.

Audio translation

Having a written record of your audio content can be useful for later use in a different context. Whether you need an English record of your French focus group, German HR interview or Japanese meeting, audio translation is the service for you.

Literally and figuratively, hearing what people have to say requires an expert ear and the ability to convey the intended message faithfully.

Focus group precis
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Transcription

Transcription involves listening to speech and converting it into a written document. It’s particularly useful for focus groups, interviews and face to face conversations, as it converts the recordings into a readable format and creates a comprehensive record of the session.

It is also useful in medical or legal contexts, where a written record of patient-doctor discussions or expert witness testimony may be required later.

ISO 17100-compliant translation and revision service

ISO 17100 is the internationally recognised benchmark for translation and revision services and is considered the gold standard in translation quality. The service includes efficient project management, proven processes, expert translators, good communication and appropriate use of relevant technology.

It represents an extra layer of reassurance in the translation process and may aid with industry compliance.

Focus group precis

FAQs

What translation and language services does The Language Factory offer?

The Language Factory provides a range of professional language services for global businesses, including business translation, proofreading, English editing, localisation, audio translation and transcription. TLF also provides a ISO 17100-compliant translation and revision service, with specialist linguists and dedicated Project Managers supporting projects from start to finish.

What is business translation?

Business translation involves translating professional and commercial content accurately while taking into account the terminology, tone, cultural context and expectations of the target market. It can be used for customer research, marketing materials, HR communications, reports and other business content.

Why should businesses use professional translation services?

Professional translation helps businesses communicate accurately and appropriately with customers, employees and other audiences in different markets. Specialist linguists ensure that terminology, tone and cultural nuances are appropriate for the intended audience, helping businesses communicate with greater clarity and consistency.

What is the difference between translation and localisation?

Translation focuses on accurately transferring the meaning of content from one language to another. Localisation goes further by adapting content to the cultural, linguistic and market-specific expectations of a particular country or region. This can include adapting terminology, tone and other elements so content feels natural to a local audience.

When does a business need localisation services?

Localisation can be useful when the same language is used across different countries or regions, or when content needs to reflect local cultural expectations. It is particularly relevant for marketing, market research, healthcare, HR, travel and tourism and other content intended for specific international markets.

What is translation proofreading?

Translation proofreading, also known as revision, involves reviewing translated content against the source material to check its accuracy, relevance, terminology and overall quality. A professional linguist will identify and correct errors or inconsistencies before the translated content is delivered or published.

Why is proofreading important for translated content?

Proofreading provides an additional quality check and can identify issues that may otherwise affect the accuracy, consistency or suitability of a translation. Having an experienced linguist review the content can provide additional confidence before it is used with customers, employees or other audiences.

What is English editing?

English editing involves reviewing English-language content for spelling, grammar, style, tone, readability and terminology. It is particularly useful when content has been written by a non-native English speaker or when a business wants an additional expert review before publishing.

What is audio translation?

Audio translation involves creating a translated version or written record of spoken content so that information originally delivered in another language can be understood and used in a different context. It can be particularly useful for recorded interviews, focus groups, meetings and other research or business content.

What is transcription and when is it useful?

Transcription involves listening to recorded speech and converting it into a written document in the same language as the source. It can be useful for interviews, focus groups, meetings and recorded conversations, as well as situations where a written record of spoken information is required.

What is the difference between transcription and audio translation?

Transcription converts spoken content into written text in the original language, while audio translation involves transferring the meaning of spoken content in one language into another language. Depending on the project, both services can be combined to create an accurate written record for use by a local and an international audience.

What does ISO 17100-compliant translation and revision involve?

ISO 17100-compliant translation and revision involves a structured approach to translation quality, supported by proven processes, expert translators and effective project management. TLF’s service provides an additional layer of reassurance for clients requiring a quality-focused translation and revision process and may also support industry compliance.

Does The Language Factory use native-speaking translators?

Yes. The Language Factory works with professional mother-tongue linguists selected according to the requirements of each project. This ensures translations reflect the appropriate terminology, tone and language conventions for the intended audience and market.

How does The Language Factory ensure translation quality?

TLF combines specialist mother-tongue linguists, dedicated Project Managers and established translation processes to support quality throughout a project. Depending on the requirements, proofreading or revision can provide an additional review of the translated content. TLF also offers an ISO 17100-compliant translation and revision service.

How does The Language Factory choose the right translator for a project?

TLF’s Project Managers select linguists according to the requirements of the project, including the target audience, subject matter, terminology and brief. This helps ensure that the translator has the appropriate language and specialist expertise for the content.

Can translation services be tailored to a specific industry or audience?

Yes. Translation projects can be tailored to the subject matter, target audience, market and objectives of the content. TLF works across sectors including market research, healthcare, HR, marketing, cyber security, consultancy and travel and tourism, using specialist linguists suited to the requirements of each project.

How can I get a quote for translation services?

To request a quote, contact The Language Factory with details of your project, including the type of content, language requirements and any relevant deadlines or project specifications. TLF can then discuss your requirements and recommend the appropriate language service.

Our industry recognition, accreditations and association memberships

We are proud of our long-standing association with the Market Research Society and membership of language industry bodies ATC (Association of Translation Companies) and ITI (Institute of Translation and Interpreting). As such, we abide by their strict codes of conduct and demonstrate our commitment to best practice for the benefit of our clients.

What do our clients say about us?

“Love working with Elena, always prompt and keeps to timings when possible. LF rates are always very reasonable too.

Michael Tighe
Lumen Research

“This is not the first time we worked with Marcela; she always does everything possible to advise us on the best options. This was an urgent translation, and I was very grateful for Marcela’s guidance on the project and how to go about it for fast and quality results.

Ewa Pietreniuk
Marketing & Communication Director
Flambard Williams

Janka is a brilliant communicator and surpassed my expectations. Thank you Janka!

Megan Saunders
Editor
Independent Age

It was a pleasure to collaboratre with Janka. Her proactivity and ensuring that all is done correctly was of a big help on the project!

Emilija Gligurovska
GDCC

The Language Factory have become our go to agency for translations, They take on feedback and deliver when they say they will, with great accuracy. A pleasure to work with!”

Phil Spokes
Director
Spokes Education

“TLF are superb to work with, their work is always of very high quality – keep up the good work!

Stefan Cox
Programme Manager
M3

“TLF I have always been delighted with the work the Language Factory have done for us. Timely, efficient and accurate in all occasions.

Alistair Denton
Chief Operating Officer
BenefitHub

“Elena was super helpful during the entire process. She was proactive in approaching us with queries and gave us a clear deadline. She is always on top of things and a delight to work with. Thanks Elena.

Yashvi Patle
Senior Research Executive
CM Research

“As usual great support and understanding of our needs.”

Elena Tronina
Senior Project Manager
Ipsos

“Always great to work with Marcela. The client had some additional French translations they wanted to check and Marcela got back to us quickly.

Stephen Lee
MPI

“Janka is wonderful, very thoughtful and easy to work with. Thank you Janka for the support!”

Stephanie Welles
IntelliSurvey

Marcela’s attention to detail and commitment to meeting deadlines have surpassed our expectations. Her proficiency in translation has significantly contributed to the smooth execution of our projects. I am truly thankful for her outstanding contributions and look forward to continuing our collaboration with the Language Factory.

Anushree
CGA by NIQ

Many thanks to Marcela and her very good communication on realistic timing.”

Bjorn Caroli
InMoment

Marcela, did a great job providing the translations and answering questions the client had on some translation.”

Jill Beckman
Dynata

“I’m very pleased with the service and the quality received. thank you so much to all the team!”

Melisa Fernandez Ares
Project Manager
Sago

I have worked with Janka a few times for this project, and she’s always been incredibly transparent, and taken time to ensure we are happy throughout the process of translation. Janka was checks in with me if a translator is unsure of certain things, which is much appreciated! It makes my job easier when coming to reviewing the final translations.

Tom Frances
Account Manager
Cognitant

“This came over ahead of schedule which is always appreciated. It is also very easy to communicate with the team and book in a translation.”

Aleena Khan
Senior Research Executive
On Device Research

“Have used TLF frequently for several translation projects – always a pleasure to deal with and they deliver a quick, accurate services!”

Oliver Harris
Brighton College

Specialist linguists

Over the past three decades, we have curated a community of best-in-class translators who can:

  • Judge the correct tone, form of address and terminology for your target audience
  • Translate your content with accuracy and authenticity
  • Guarantee consistency with existing materials for brand consistency
  • Help you reach your target audience wherever they might be
Survey translation
Project Manager, Caroline

Market-leading project management

Your dedicated and experienced Project Manager will partner with you to:

  • Understand your brand guidelines, objectives and deadlines
  • Hand-pick the right mother-tongue linguists to provide you with expert translation services tailored to your target audience and brief
  • Harness their specialist translation expertise to expedite the project
  • Provide a smooth and straightforward end-to-end service

Meet our expert project management team.

Talk to the TLF team

If you’re looking for support with a translation or any other language-related service, click on the link below to contact our expert team.

Did you know we provide other language-related services?

Market research & insights

HR & employee development

Consultancy

Healthcare

Marketing, PR & advertising

Cyber security & risk