Effective CATI and CAWI surveys are crucial for collecting large volumes of data and providing actional insights for research projects that need to a wider reach or to diverse populations. To get the best results, your respondents need to understand the questions in a language they can understand. As experienced quantitative market research professionals, your clients rely on you to ask the right questions, at the right time, in the right way.
Survey translation is the process of translating questions, instructions, or any other text within a survey from a source language into one of more target languages, ensuring a wider range of respondents are able to participate in the quantitative research project. Collecting multi-market high-quality survey data and ensuring inclusivity in your research project is vital. To learn more about the evolution of gender, language and translation read our blog.
Best-in-class survey translation looks at nuances or cultural norms which can affect the language used. It ensures that respondents in different languages and geographical areas understanf the meaning of each question to to facilitate data comparison across markets.
To learn more about international differences, read our tips on optimising market research surveys for translation.
Survey translation allows researchers who are not multilingual to effectively field surveys in multiple geographies.
It’s important for respondents to understand the questions to encourage them to complete a survey. Survey translation means that respondents will be engaged in their native language, which can help reduce dropout rates and ensure that all the content is appropriate to each target audience.
Survey translation can also positively impact respondents and the market research industry in the long term. Those engaged in their native language and benefit from a good survey experience may be more likely to participate in future research projects.
An experienced translation service provider can identify potential points of confusion in the source language to ensure the survey is accurately translated, leading to more relevant survey responses. They can also offer guidance to help you minimise time-consuming re-translation and improve the quality of your surveys.
Take a look at our Ultimate Guide to Market Research Translation for more information and advice.
Quality is at the heart of everything we do. We are proud of our proven quality assurance process, and that we are a certified provider of an ISO 17100-compliant translation and revision service. Our successful certification and completion of annual audits demonstrate our commitment to providing high-quality and reliable business translation services at all stages in the research process.
Our experienced team of Project Managers are another key part of our high-quality service. They provide an efficient and stress-free end-to-end service, enabling you to complete your project on time, within budget and to the highest possible standard.
We are proud of our long-standing association with the Market Research Society and membership of language industry bodies, ATC (Association of Translation Companies) and ITI (Institute of Translation and Interpreting), abiding by their strict codes of conduct and demonstrating our commitment to best practice for the benefit of our clients.
Our highly-experienced quantitative market research translation team will work with you to ensure your survey translation is completed accurately, efficiently and authentically.
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Our exceptional Project Managers combine human experience with industry-leading technology to go above and beyond for our clients. Frequently praised for their attention to detail, the smooth and straightforward end-to-end service they provide will get you to launch faster.
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If you’re looking for support with a quantitative market research survey or any other language translation service, click the link below to contact our expert team.
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